1. Travel Agent

• Responsible for target of revenue.
• Make good relationship with Travel Agency.
• Help Travel Agency to have good production and recommend the right strategy for good selling.
• Manage the retail price on the market from travel agency to end-user
• Solve any problems about disparity rate, support sale for dealing best rate to win the traveling group.

2. M.I.C.E

Prospects and develops new business continuously through phone solicitation, outside sales calls, customer visits to the hotel, and direct mail.

• Drives and manages group production through improved customer loyalty through excellent account management.
• Determines the accounts’ needs, Hotel’s objectives, and marketing activities of each assigned market/account.
• Negotiates transient and group rates for assigned accounts.
• Continuously communicates the benefits of the Hotel to clients and has excellent product knowledge.
• Understands and is familiar with the fundamentals of assigned accounts.
• Identifies new or existing markets/accounts that meet property sales strategy.
• Be accountable for all targets and goals set for the area of responsibility.